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terms and conditions

Bouquets, Bunches, Loose & Arranged Flowers in Vases



Our flowers are seasonal. If a flower listed is not available we will replace it with something equally as beautiful. We arrange a wild, natural look rather than a set design.


Not Edible

Disclaimer: We do not accept responsibility for allergies or reactions to fresh or dried flowers and foliages supplied by us. Their usage is for display only and not to be placed onto or into food of any kind.



Our products are listed with the minimum about of mixed stems of flowers and foliage. This is an approximate amount, you may have more.


Our flowers are arranged fresh the day before your event. They should maintain their freshness for your event and a few days after. However being a fresh live product if not cared for properly e.g left in hot conditions, exposed to high wind or lack of water their condition will deteriorate sooner.



Delivery is not included unless our delivery and floral placement service has been paid for.



Collection from us in Torquay is on the morning of your event between 8.00am - 10.00am or evening before your event at an arranged time.

Address 1 Daison Farm Cottages, Chatto Rd, Torquay, TQ1 4HX. More details and photo's are sent after payment.


Hire Stock

This is stock that belongs to us and is to be returned after your event. This includes flower vases /vessels, candelabras, centre circles, tablecloths /lace decoration, napkins.


We do not provide candles. Non drip candles must be used to prevent damage to our decoration.

We do not take responsibility for any damage made by the use of candles.

Hire Stock Return

All our hired stock is to be returned to us within 7 days from collection.


Loss / Damages Deposit

A 30% loss / damages deposit is required when booking our decoration packages. You will be sent an invoice requesting the payment which can be paid up to 5 days before your event. This 30% loss / damages deposit will be refunded via the same way it was paid on the return of undamaged complete stock.

Loss or Damaged Payments

Items loss or damaged will be charged the replacement cost. This will be deducted from your Loss / Damages deposit paid. If the amount exceeds the 30% deposit paid a further invoice will be issued requesting the outstanding amount to be paid within 30 days.

Delivery and Floral Placement

Floral Placement

Your event tables must be assembled and ready to dress before we arrive. We will place flowers arrangements or centrepiece decoration ready for venue staff to lay-up with cutlery and glassware.

Delivery & Arrival Time

We delivery to venues within a 40mile radius of Torquay. We will arrive at your event venue at a pre-arrange time. This instructed by you or your event organiser.

Paid for Products

Please understand-

Due to events being booked many months in advance, filling a canceled order may be difficult for us.

Our flowers are grown to fill our orders, our decoration and time is allocated to booked dates, cancel and we're unlikely to fill this space at short notice.


Booking Fee

Once a payment has been made for a product via our website 25% is taken as a booking fee, this is non-refundable.

2024 Part Payments

minimum order of £75 can be placed through our website shop with an added note of the order to follow. These following products will be reserved for you, allowing you to pay (via online shop) up until 4 mths prior to your date.



Bouquets and Bunches notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

5 - 29 days 25% refund is given.

0 - 4 days no refund given.

Decoration Hire notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

5 - 29 days 25% refund is given.

0 - 4 days 10% refund given.


Delivery & Placement service notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

1- 29 days 25% refund is given.

On event day cancellation 0% refund given.

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