Cancellation, Refund &
Return Policy

Please understand-

Due to events being booked many months in advance, filling a canceled

order may be difficult for us.

Our flowers are grown to fill our orders, our decoration and time is allocated

to booked dates, cancel and we're unlikely to fill this space at short notice.

 

Booking Fee

Once a payment has been made for a pre-booked product via our

website 25% is taken as a booking fee, this is non-refundable.

 

Cancellations

Bouquets and Bunches notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

5 - 29 days 25% refund is given.

0 - 4 days no refund given.

Decoration Packages notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

5 - 29 days 25% refund is given.

0 - 4 days 10% refund given.

 

Delivery & Dressing service notice of cancellation- 

90 days or more 75% refund is given.

30 - 89 days 50% refund is given.

1- 29 days 25% refund is given.

On event day cancellation 0% refund given.

Returns

Our bouquets, bunches and flowers

arrangements are live products arranged

for you & your event.

These can not be returned.